Q: I have a piece I need replicated, can you guys help me out with it?
A: Yes, we can create a 3D model of your piece and print it out. There are very few cases in which we are unable to replicate a piece that is brought in.
Q: What do I need to get started?
A: All you need is an idea, however it is in our and your best interest to bring detailed sketches with measurements, and with multiple views. This will make the process go smoothly and quickly.
Q: What is a CAD file? Do I get it with my design?
A: A CAD (computer-aided design) is term used for highest precision resolution-independent parametric models. A number of software packages such as "Solidworks", "Pro/E", "Catia" are used around the world by engineers to do mechanical designs. We use "SolidWorks" as our main CAD package and can generate many different formats at the time of saving the file.
Q: How big can you print?
A: We can print up to 11x11x11 inches maximum. We recommend smaller prints or printing in pieces if possible, as larger objects are prone to warping due to their printing time.
Q: What file-types do you need?
A: The best file-types for 3D printing are OBJ and STL files. Most, if not all, 3D modeling programs can export 3D models as these file-types.
Q: Can you print my piece? How long will it take?
A: We can't know unless we see the file. Once we receive your file, we can tell you if it's printable, how long it will take to print, and an exact price quote. Visit our Contact page to get in touch with us to find out about your specific project. Using multiple printers we can reduce the overall turnaround time, however actual time depends on several factors, such as, the size, quality and type of material, its availability.
Q: What kinds of objects can be scanned?
A: In general, moderately-sized objects are easier and more accurate to scan. Our scanner cannot scan details below 0.1 mm. Very small objects with lots of tiny details are impossible for us to scan with our scanner. Object being scanned must be static during the scan capture phase. The best capture results from objects that have sufficient size, no reflection or shine, and are a bright color. Objects closest to being an opaque matte white will have the best results. Body scans also require light-colored, non-reflective clothes for ideal results.
Q: How long does a scan take?
A: The capture process takes relatively less time. It can be as little as 5 minutes to scan a face, but can be up to 30 minutes if it is a full body capture. During the capture phase the subject has to be completely still, just longer scans are done in several smaller scans and later "stitched". Captured data has to be further processed and edited to get the scan ready for printing or rendering. This phase can be from less than an hour to multiple hours depending on the quality and completeness of the raw captured data. Usually the clean-up phase is the long pole in the process.
Q: Is scanning safe to be used on people? How exactly does it work?
A: Unless flashing lights are a problem for you, scanning is 100% safe. The scanner is a handheld scanner that works by using cameras and flashing LED lights that create patterns on the object being scanned. These patterns are read by the software which will generate the 3D object. This entire process is non-contact.